Privacy Policy for mokagirls.com

1. Introduction

At mokagirls.com (“we,” “us,” “our”), we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy reflects our dedication to safeguarding the rights of our users and explains how we collect, use, share, and protect your personal data in full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We uphold transparency, accountability, and user control as cornerstones of our data handling practices.

2. Scope of This Policy and Role as Data Controller

This Privacy Policy applies to all personal data collected through the use of mokagirls.com, including data collected via our website, communications with users, and any services we may provide. mokagirls.com acts as the “Data Controller” for the purposes of GDPR and the equivalent party under CCPA, meaning we determine the purposes and methods of processing your personal data.

3. Categories of Data We Process

We may collect and process the following categories of personal data depending on your interaction with our website and services:

a) Usage Data
Includes information about how you use our website such as browser type, IP address, pages visited, time spent on pages, referral URLs, and session identifiers.

b) Account Data
Includes personal details you provide when you create an account, such as full name, mailing address, email address, and phone number.

c) Profile Data
Includes your preferences, feedback, order history, behaviors on the site, and demographic interests as they relate to your user experience.

d) Communication Data
Includes records of correspondence with us, support inquiries, messages exchanged with our team, and contact history.

e) Technical Data
Includes device identifiers, operating systems, browser plug-ins, time zone settings, and other device-level configurations.

f) Transaction Data
Includes data related to purchases such as billing details, delivery information, payment confirmation, and transaction timestamps. Payment data is processed securely via compliant third-party processors.

g) Preference Data
Includes your preferences in receiving marketing from us and your communication preferences, as well as product interests and consent choices.

4. Legal Bases for Processing

We process your personal data using the following legal bases, as defined in the GDPR and interpreted under applicable U.S. privacy regulations:

– Consent: When you have given explicit permission for us to process your information (e.g., for marketing).
– Performance of a Contract: Where processing is necessary to fulfill a contract you have entered into with us, such as processing your orders.
– Legal Obligation: Where we have a legal duty, such as complying with financial record-keeping laws.
– Legitimate Interests: For purposes such as improving our services, fraud prevention, or securing our platform, provided such interests are not overridden by your privacy rights.

5. Your Rights Under Data Privacy Laws

Subject to applicable law, you have the right to:

– Access: You may request a copy of the personal data we hold about you.
– Rectification: You can ask that we correct any inaccurate or incomplete data about you.
– Erasure: You may request deletion of your personal data, under certain conditions.
– Restriction: You may request that we restrict processing of your data under specific circumstances.
– Portability: You may request transfer of your data to you or another service provider in a structured, machine-readable format.
– Objection & Withdrawal of Consent: Where processing is based on legitimate interest or consent, you may object or withdraw your consent at any time.

To exercise your rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

6. Security Measures

We implement and maintain appropriate technical and organizational security measures to protect the confidentiality, integrity, and availability of your personal data. These include but are not limited to:

– Secure server architectures and encrypted data transmission via HTTPS
– Data encryption at rest and in transit
– Role-based access controls and authentication protocols
– Regular security audits and penetration testing
– Ongoing staff training on data protection

7. International Data Transfers

Your personal data may be processed or stored in jurisdictions outside your local region, including countries which may not offer the same level of data protection. When we transfer your data internationally, we rely on standard contractual clauses (SCCs) and other legally approved mechanisms to ensure compliance with GDPR and, where applicable, CCPA regulations.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal, security, and operational requirements. The specific retention periods per data category are as follows:

– Usage Data: up to 12 months;
– Account and Profile Data: as long as the account is active and up to 6 years thereafter for legal compliance;
– Transaction and Communication Data: retained for at least 7 years in accordance with financial and support documentation regulations;
– Preference Data: until you update your consent or unsubscribe.

9. Cookie Policy

mokagirls.com uses cookies and similar technologies to improve functionality, personalize content, analyze site traffic, and deliver targeted advertisements. The categories of cookies we use include:

– Essential Cookies: Required for site functionality and performance (e.g., login sessions, checkout process).
– Functional Cookies: Enhance user experience by remembering preferences and settings.
– Analytics Cookies: Help us understand how visitors interact with the site (e.g., via Google Analytics).
– Performance Cookies: Monitor and improve site speed and usage performance.

10. Cookie Management and Compliance

Consent for non-essential cookies is obtained via a cookie consent banner when you first visit mokagirls.com. You may modify or withdraw your consent at any time through the cookie settings panel available on our website. Additionally, you can use your browser settings to manage or block cookies entirely.

Under both the GDPR and CCPA, you have the right to opt out of the sale or sharing of your personal data, including data collected through cookies used for advertising or profiling purposes. mokagirls.com does not sell personal information in the traditional sense but may share certain data with service providers under strict contractual terms. You can exercise your opt-out rights via the “Do Not Sell My Info” link where applicable.

11. Special Protections for Children Under 13

mokagirls.com is not directed to children under 13 years of age, and we do not knowingly collect personal data from children unless verified parental or guardian consent is obtained in accordance with applicable law. If we become aware that we have inadvertently collected data from someone under 13, we will delete such information promptly.

12. Policy Updates and User Notifications

We may amend this Privacy Policy to comply with legal updates, changes in our practices, or to improve clarity and user control. Any material changes will be communicated via email (if applicable) or through a notice prominently displayed on mokagirls.com. We encourage users to review this policy periodically to stay informed about how we are protecting their data.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:

Email: [email protected]
Website: https://mokagirls.com

We are committed to full compliance with privacy laws and user expectations. Please contact us if you have any privacy concerns or wish to exercise your data rights. Your trust is at the center of how we operate.